Return Policy

Private Sessions refund policy

Since our time together is sacred, a minimum of 24 hours notice is required for cancellations. Less than 24 hours notice and missed appointments will be charged the full session fee. Session may also be transferred to another client or booking date. No refunds will be issued if within 24 hours prior to session .

Thank you for respecting this policy.

If you have any questions, please do not hesitate to contact us.

EVENT refund policy

All events are nonrefundable. However, it may be gifted/transferred to another person. All requests must be made 7 days prior to the scheduled event.

Terms and Conditions

website Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

Billing and shipping address(es) Details about your orders (for example, your shirt size) Email address Name Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Order and Account Emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a Customer Account Your Customer Account password has been reset or updated You’ve made a purchase Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Visitor Data

For customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

Billing and shipping address Details relating to your purchase (for example, your shirt size) Email address Name Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

Information about your browser, network and device Web pages you visited prior to coming to this website Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

Information about your browser, network, or device Your IP address

PCI-DSS compliance

PCI-DSS compliance is a security standard for companies and organizations that handle payment information from consumers. Paypal, our Squarespace payment processor of choice is PCI compliant.

What is PCI-DSS Compliance?

PCI-DSS (Payment Card Industry Data Security Standard) is a framework for developing a robust payment card data security process—including prevention, detection and appropriate reaction to security incidents. To learn more, visit the PCI Council’s website.

Payment / checkout

If you prefer not to use Credit or Visa Debit, E-transfer and all transfers for payment can be sent to info@farhadkhansound.com.

If you have any questions, please do not hesitate to contact us. Namaste